在jms中,如果一个producer在发送消息时consumer没有alive,则设置()才能使得consumer起来后接收到消息。
A:consumer不可能接收到消息 B:一定要配置persistance C:只要消息没有timedout就可以 D:consumer总能够接收到消息
When a consumer finds that something he or she bought is faulty or in some other way does not live up to what the producer says for it, the first step is to present the warranty, or any other records that might help, at the store of buying. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favour taking it as true that he or she has a just right.
Consumers should complain in person whenever possible, but if they cannot get to the place of buying, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show clearly what is wrong with what was bought in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work. "
The store manager may advise the consumer to write to the producer, if so, the consumer should do this, setting the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the expected result, the consumer can go a step further. He or she can threaten to take the seller to court or report the seller to a public organization responsible for protecting consumers rights.
The passage tells us ______.
A:how to make the complaint have a good effect B:how to settle a consumer’s complaint C:how to avoid buying something wrong D:how to deal with complaints from consumers
A scientist who does research in economic psychology and who wants to predict the way in which consumers will spend their money must study consumer behavior. He must obtain (1) both on resources of consumers and on the motives that (2) to encourage or discourage money spending.
If an (3) were asked which of three groups borrow most -- people with rising incomes, (4) incomes, or declining incomes -- he would (5) answer: those with declining incomes. Actually, in the years 1997 -2000, the answer was: people with rising incomes. People with declining incomes were next and people with stable incomes borrowed the (6) . This shows us that tradition- al (7) about earning and spending are not always (8) Another traditional assumption is that if people who have money expect prices to go up, they will (9) to buy. If they expect prices to go down, they will postpone buying. (10) research surveys have shown that this is not always (11) The expectations of price increases may not stimulate buying. One (12) attitude was ex- pressed by the wife of a mechanic in an interview at a time of rising prices. Her family had been planning to buy a new car but they postponed this purchase. (13) , the rise in prices that has al- ready taken place may be resented and buyer’s resistance may be evoked.
The (14) mentioned above was carried out in America. Investigations (15) at the same time in Great Britain, however, yielded results that were more (16) traditional assumptions about saving and spending patterns. The condition most contributive to spending (17) to be price stability. If prices have been stable and people consider that they are (18) , they are likely to buy. Thus, it appears that the common (19) policy of maintaining stable prices is based on a correct understanding of (20) psychology.
A:consumer B:client C:customer D:buyer
To understand the marketing concept, it is only necessary to understand the difference between marketing and selling. Not too many years ago, most industries concentrated primarily on the efficient production of goods, and then relied on "Persuasive salesmanship" to move as much of these goods as possible. Such production and selling focuses on the needs of the seller to produce goods and then convert them into money.
Marketing, on the other hand, focuses on the wants of consumers. It begins with first analyzing the preferences and demands of consumers and then producing goods that will satisfy them. This eye on the consumer approach is known as the marketing concept, which simply means that instead of trying to sell whatever is easiest to produce or buy for resale, the makers and dealers first try to find out what the consumer wants to buy and then go about making it according to consumer demand.
This concept does not imply that consumer satisfaction is given priority over profit in a company. There are always two sides to every business activity—the firm and the customer—and each must be satisfied before trade occurs. Successful merchants and producers, however, recognize that the surest route to profit is through understanding customers. This concept has been recognized in such slogans as "Have It Your Way." And "You’re the Boss." A good example of the importance of satisfying the consumer presented it self in mid-1985, when Coca Cola changed the flavor of its drink. The non-acceptance of the new flavor by a significant portion of the public brought about a quick restoration of the Classic Coke, which was then marketed alongside the new King Customer ruled!
A:an understanding of consumer needs B:the efficient movement of goods C:developing new wants for consumer goods D:making goods readily available to customers
To understand the marketing concept, it is only necessary to understand the difference between marketing and selling. Not too many years ago, most industries concentrated primarily on the efficient production of goods, and then relied on "Persuasive salesmanship" to move as much of these goods as possible. Such production and selling focuses on the needs of the seller to produce goods and then convert them into money.
Marketing, on the other hand, focuses on the wants of consumers. It begins with first analyzing the preferences and demands of consumers and then producing goods that will satisfy them. This eye on the consumer approach is known as the marketing concept, which simply means that instead of trying to sell whatever is easiest to produce or buy for resale, the makers and dealers first try to find out what the consumer wants to buy and then go about making it according to consumer demand.
This concept does not imply that consumer satisfaction is given priority over profit in a company. There are always two sides to every business activity—the firm and the customer—and each must be satisfied before trade occurs. Successful merchants and producers, however, recognize that the surest route to profit is through understanding customers. This concept has been recognized in such slogans as "Have It Your Way." And "You’re the Boss." A good example of the importance of satisfying the consumer presented it self in mid-1985, when Coca Cola changed the flavor of its drink. The non-acceptance of the new flavor by a significant portion of the public brought about a quick restoration of the Classic Coke, which was then marketed alongside the new King Customer ruled!
The very core of marketing lies in ______.
A:an understanding of consumer needs B:the efficient movement of goods C:developing new wants for consumer goods D:making goods readily available to customers
Passage Three
When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer’s claim for it, the first step is to present the warranty (保单), or any other records which might help, at the store of purchase. In most cases, this action will produce results. However if it does not, there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo (立体声音响) does not work."
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
A:how to settle a consumer's complaint about a faulty item B:how to make an effective complaint about a faulty item C:how to avoid buying a faulty item D:how to deal with complaints from customers
Passage Five
To understand the marketing concept, it
is only necessary to understand the difference between marketing and selling.
Not too many years ago, most industries concentrated primarily on the efficient
production of goods, and then relied on "Persuasive salesmanship" to move as
much of these goods as possible. Such production and selling focuses on the
needs of the seller to produce goods and then convert them into money. Marketing, on the other hand, focuses on the wants of consumers. It begins with first analyzing the preferences and demands of consumers and then producing goods that will satisfy them. This eye on the consumer approach is known as the marketing concept, which simply means that instead of trying to sell whatever is easiest to produce or buy for resale, the makers and dealers first try to find out what the consumer wants to buy and then go about making it according to consumer demand. This concept does not imply that consumer satisfaction is given priority over profit in a company. There are always two sides to every business activity—the firm and the customer—and each must be satisfied before trade occurs. Successful merchants and producers, however, recognize that the surest route to profit is through understanding customers. This concept has been recognized in such slogans as "Have It Your Way." And "You’re the Boss." A good example of the importance of satisfying the consumer presented it self in mid-1985, when Coca Cola changed the flavor of its drink. The non-acceptance of the new flavor by a significant portion of the public brought about a quick restoration of the Classic Coke, which was then marketed alongside the new King Customer ruled! |
A:an understanding of consumer needs B:the efficient movement of goods C:developing new wants for consumer goods D:making goods readily available to customers
{{B}}第二篇{{/B}}
? ? ? ? ? ? ?
? ? ? ? ? ? ? ?{{B}}Importance of
Services{{/B}} ? ?The United States has moved beyond the industrial economy stage to the point where it has become the world’s first service economy. Almost three fourths of the non-farm labor force is employed in service industries, and over two-thirds of the nation’s gross national product is accounted for by services. Also, service jobs typically hold up better during a recession than do jobs in industries producing tangible goods. ? ?During the 20-year period of 1966 to 1986, about 36 million new jobs were created in the United States — far more than in Japan and Western Europe combined. About 90 per cent of these jobs were in service industries. During this same time span, some 22 million women joined the labor force — and 97 per cent of these women went to work in the service sector. These employment trends are expected to continue at least until the year 2000. For the period 1986—2000, the Bureau of Labor Statistics predicts that over 21 million new jobs will be created and 93 per cent of them will be in service industries. ? ?Moreover, most of this explosive growth in services employment is not in low — paying jobs, contrary to the beliefs of many economists, business and labor leaders, and politicians. These people argue that manufacturing jobs, which have been the economic foundation of America’s middle class, are vanishing. They claim that factory workers are being replaced with a host of low-wage earners. It is true that manufacturing jobs have declined, with many of them going to foreign countries. It is also true that there has been growth in some low-paying service jobs. Yet cooks and counter people still represent only 1 per cent of the US labor force today. Furthermore, for many years the fastest-growing occupational category has been "professional, technical, and related work." These jobs pay well above the average, and most are in service industries. ? ?About one-half of consumer expenditures are for the purchase of services. Projections to the year 2000 indicate that services will attract all even larger share of consumer spending. A drawback of the service economy boom is that the prices of most services have been going up at a considerably faster rate than the prices of most tangible products. You are undoubtedly aware of this if you have had your car or TV set repaired, had your shoes half-soled, or paid a medical bill in recent years. ? ?When we say that services account for close to one-half of consumer expenditures, we still grossly understate the economic importance of services. These figures do not include the vast amounts spent for business services. By all indications, spending for business services has increased even more rapidly than spending for consumer services. ? ?gross national product 国民生产总值, 略作 GNP ? ?tangible goods 有形商品 ? ?drawback n. 缺点; 不利条件 |
A:only by consumer expenditure B:only by money spent on business services C:by money spent on business services as well as on consumer services D:only by money spent on food and housing
Passage 1 When a consumer finds that something he or she bought is faulty or in some other way does not live up to what the producer says for it, the first step is to present the warranty, or any other records that might help, at the store of buying. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumers favour taking it as true that he or she has a just right. Consumers should complain in person whenever possible, but if they cannot get to the place of buying, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show clearly what is wrong with what was bought in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, “The left speaker does not work at all and the sound coming out of the right one is unclear” is better than “This stereo does not work.” The store manager may advise the consumer to write to the producer, if so, the consumer should do this, setting the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the expected result,the consumer can go a step further. He or she can threaten to take the seller to court or report the seller to a public organization responsible for protecting consumers rights. The passage tells us .
A:how to make the complaint have a good effect B:how to settle a consumers complaint C:how to avoid buying something wrong D:how to deal with complaints from consumers