Logistics System A logistics system consists of different functions and activities,such as the following: 1.Customer service is a core function in the logistics process.Each business entity should have a customer service department to handle complaints,special orders,loss and damage claims,returns,bills problem,and etc．This function becomes crucial because any dissatisfaction can lead to failure to retain customers. 2.Inventory management is to maintain the stock of raw materials and half-finished products.In order to satisfy the customers＇demand and minimize costs,a company should establish an optimal level of inventory to meet the market demand that exceeds our expecta-tions,and at the same time,minimize your inventory holding costs and inventory write-down costs. 3.Transportation has taken a great role in many logistics systems for two reasons.First of all,globalization and importing-exporting activities make most products necessary to be transferred from one country to another.Secondly,information revolution has propelled the manufacturing process and consumer behaviors to be changed drastically.Traditional trans-portation methods need to be upgraded to accommodate modern transportation demand,therefore,containerization and usage of information sharing system emerge. 4.Storage is needed to manage the materials and store ready-for-market products in warehouses.There is new technology applied in the storage,for example,automatic ware-house.Old-fashioned warehouse has become the distribution center where container trucks deliver and pick up the goods. 5.Information system links all logistics processes and integrates all information to en-sure all the handling of large quantity of goods are delivered in an efficient,cost-effective and accurate manner. Questions:

Why is transportation so important to the current business environment?( )

A:Transportation means are limited． B:Because of globalization,exports and imports activities. C:Transportation is costly. D:Because of time.

The importance of effective cross-cultural communication during business conferences or negotiations is often unappreciated. And yet it is not just the immediate outcome of the negotiation which is at stake but also the possibility of a positive, ongoing business relationship.
Here’s a simple example: "don’t mix business and pleasure," we say, thinking ourselves to be efficient and "virtuous". But trying to negotiate with that attitude in some other cultures may well cause consternation in your host. This in turn will result in cross-cultural irritation and may well put future relationships under a cloud. So, the first rule should be to study the culture of the people with who whom you are going to negotiate.
Dr. Rod Steiner, assistant lecturer, Department of Business Studies, South Australian Institute of Technology.

Dear Dr. Steiner,
I read your article "Cross-cultural Communication in Business Negotiations" with a great deal of interest. I am a postgraduate language/business student at the University of Adelaide, and I have also had some experience living and studying in Japan.
You are absolutely right when you highlight possible "cross-cultural irritation". In our culture, we would never associate business transactions of any type with drinking alcohol and going to nightclubs. However, that’s more or less the normal way of doing things in Japan.
I hope to specialize in this area of study — I mean, in cross-cultural communication — and that’s why I have chosen also to study some foreign languages. If you have any suggestions for further reading, could you please let me know
Thanks for your attention.
Julie Luddon
What does the article suggest

A:To take a course in international business relationships at the institute B:Always to be alert of hints that can damage an ongoing business relationship C:Not to mix business and pleasure when dealing with any culture D:To know the culture of your business counterpart

Business cards are usually used to______

A:announce one's latest academic appointment B:establish business relationships C:make a living D:illustrate the fluidity of the world of trade

The term "high-margin business" (Line 2, Paragraph 7) probably means

A:very profitable business. B:very promising business. C:bankrupt business. D:well-managed business.

(When each time) he (came) to Beijing (on business), he (would) call on me.

A:When each B:came C:on business D:would

"I suspect that your business will start that way too." in the last paragraph means ______. ( )

A:I doubt you will start a business in the same way B:I don't believe your business will succeed if you start that way C:I think it is likely you start a business that way D:I have no idea if you will start a business that way

Before John Shuttleworth started his business, he ______.

A:borrowed money B:waited for a good time to open his business C:developed an inadequate plan D:studied, prepared a plan, and trained himself