Logistics System A logistics system consists of different functions and activities,such as the following: 1.Customer service is a core function in the logistics process.Each business entity should have a customer service department to handle complaints,special orders,loss and damage claims,returns,bills problem,and etc．This function becomes crucial because any dissatisfaction can lead to failure to retain customers. 2.Inventory management is to maintain the stock of raw materials and half-finished products.In order to satisfy the customers＇demand and minimize costs,a company should establish an optimal level of inventory to meet the market demand that exceeds our expecta-tions,and at the same time,minimize your inventory holding costs and inventory write-down costs. 3.Transportation has taken a great role in many logistics systems for two reasons.First of all,globalization and importing-exporting activities make most products necessary to be transferred from one country to another.Secondly,information revolution has propelled the manufacturing process and consumer behaviors to be changed drastically.Traditional trans-portation methods need to be upgraded to accommodate modern transportation demand,therefore,containerization and usage of information sharing system emerge. 4.Storage is needed to manage the materials and store ready-for-market products in warehouses.There is new technology applied in the storage,for example,automatic ware-house.Old-fashioned warehouse has become the distribution center where container trucks deliver and pick up the goods. 5.Information system links all logistics processes and integrates all information to en-sure all the handling of large quantity of goods are delivered in an efficient,cost-effective and accurate manner. Questions:

Why is transportation so important to the current business environment?( )

A:Transportation means are limited． B:Because of globalization,exports and imports activities. C:Transportation is costly. D:Because of time.

（　）you didn’t know the rules won’t be a sufficient excuse for your failure to report.

A:What B:How C:Because D:That

The reason for his failure is ______ he didn't work hard.

A:that B:as C:since D:because

Almost daily, news reports include accounts of public figures or heads of companies being forced to say they’re sorry. In a recent case, Marge Schott, managing partner of the Cincinnati Reds, at first did not want to apologize for her remark that Hitler "was good at the beginning but he just went too far. "Under pressure, she finally said that she regretted her remarks "offended many people. "Predictably-and especially given her history with such comments-many were not satisfied with this response and successfully lobbied for her resignation.
This particular use of "I’m sorry" has a familiar ring. The other day my husband said to me, "I’m sorry I hurt your feelings. "I knew he was really trying. He has learned, through our years together, that apologies are important to me. But he was grinning, because he also knew that "I’m sorry I hurt your feelings" left open the possibility-indeed, strongly suggested-that he regretted not what he did but my emotional reaction. It sometimes seems that he thinks the earth will open up and swallow him if he admits fault.
It may appear that insisting someone admit fault is like wanting him to humiliate himself.
But I don’t see it that way, since it’s no big deal for me to say I made a mistake and apologize. The problem is that it becomes a big deal when be won’t.
This turns out to be similar to the Japanese view. Following a fender bender, according to a Times article, the Japanese typically get out of their cars and bow, each claiming responsibility. In contrast, Americans are instructed by their insurance companies to avoid admitting fault. When an American living in Japan did just that-even though he knew he was to blame-the Japanese driver "was so incensed by the American’s failure to show contrition that be took the highly unusual step of suing him. "
The Japanese driver and I are not the only ones who are offended when someone obviously at fault doesn’t just less up and apologize. A woman who lives in the country told me of a similar reaction. One day she gave her husband something to mail when he went into town. The next day, when they left the house together, she found her unmailed letter in the car. He said, "Oh, I forgot to mail your letter. "She was furious-not because he had forgotten, but because be didn’t apologize.
What was the woman angry about ______

A:Her husband’s failure to apologize. B:Her husband’s failure to mail the letter. C:Her husband’s failure to go into town. D:Her husband’s failure to leave the house together with her.

Passage One 　　In one way of thinking, failure is a part of life. In another way, failure may be a way towards success. The “spider story ”often told, Robert Bruce, leader of the Scots in the 13th century, was hiding in a cave from the English. He watched a spider spinning a web. The spider tried to reach across a rough place in the rock. He tried six times without success. On the seventh time he made it and went on to spin his web. Bruce is said to have taken heart and to have gone on to defeat the English. --- Edison, the inventor of the light bulb, made hundreds of models that failed before he found the right way to make one. 　　So what First, always think about your failure. What caused it Were conditions right Were you in top form yourself What can you change so things will go right next time 　　Second , is the goal (目标) you’re trying to reach the right one Try to do some thinking about what your real goals may be. Think about this question, “If I do succeed in this, where will it get me ”This may help you prevent failure in things you shouldn’t be doing anyway. 　　The third thing to bear in mind about failure is that it’s a part of life. Learn to “live with yourself ”even though you may have failed. Remember, “You can’t win at all.” This passage deals with two sides of failure. In paragraph 1, the author talks mainly about ___________.

A:the value of failure B:how people would fail C:famous failures D:the cause of failure

Passage One 　　In one way of thinking, failure is a part of life. In another way, failure may be a way towards success. The “spider story ”often told, Robert Bruce, leader of the Scots in the 13th century, was hiding in a cave from the English. He watched a spider spinning a web. The spider tried to reach across a rough place in the rock. He tried six times without success. On the seventh time he made it and went on to spin his web. Bruce is said to have taken heart and to have gone on to defeat the English. --- Edison, the inventor of the light bulb, made hundreds of models that failed before he found the right way to make one. 　　So what First, always think about your failure. What caused it Were conditions right Were you in top form yourself What can you change so things will go right next time 　　Second , is the goal (目标) you’re trying to reach the right one Try to do some thinking about what your real goals may be. Think about this question, “If I do succeed in this, where will it get me ”This may help you prevent failure in things you shouldn’t be doing anyway. 　　The third thing to bear in mind about failure is that it’s a part of life. Learn to “live with yourself ”even though you may have failed. Remember, “You can’t win at all.” This passage deals with two sides of failure. In paragraph 1, the author talks mainly about ___________.

A:the value of failure B:how people would fail C:famous failures D:the cause of failure

Passage One 　　In one way of thinking, failure is a part of life. In another way, failure may be a way towards success. The “spider story ”often told, Robert Bruce, leader of the Scots in the 13th century, was hiding in a cave from the English. He watched a spider spinning a web. The spider tried to reach across a rough place in the rock. He tried six times without success. On the seventh time he made it and went on to spin his web. Bruce is said to have taken heart and to have gone on to defeat the English. --- Edison, the inventor of the light bulb, made hundreds of models that failed before he found the right way to make one. 　　So what First, always think about your failure. What caused it Were conditions right Were you in top form yourself What can you change so things will go right next time 　　Second , is the goal (目标) you’re trying to reach the right one Try to do some thinking about what your real goals may be. Think about this question, “If I do succeed in this, where will it get me ”This may help you prevent failure in things you shouldn’t be doing anyway. 　　The third thing to bear in mind about failure is that it’s a part of life. Learn to “live with yourself ”even though you may have failed. Remember, “You can’t win at all.” This passage deals with two sides of failure. In paragraph 1, the author talks mainly about ___________.

A:the value of failure B:how people would fail C:famous failures D:the cause of failure