When a consumer finds that something he or she bought is faulty or in some other way does not live up to what the producer says for it, the first step is to present the warranty, or any other records that might help, at the store of buying. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favour taking it as true that he or she has a just right.
Consumers should complain in person whenever possible, but if they cannot get to the place of buying, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show clearly what is wrong with what was bought in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work. "
The store manager may advise the consumer to write to the producer, if so, the consumer should do this, setting the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the expected result, the consumer can go a step further. He or she can threaten to take the seller to court or report the seller to a public organization responsible for protecting consumers rights.
According to the passage, the last way a consumer has to use is ______.

A:to write to the producer B:to quarrel with the manager C:to warn the seller that he or she will turn to the court or a consumers organization for help D:to collect several fighters to threaten the seller

Under a seller agreement，formal，written correspondence with the seller is required when______．

A:change to the project is issued B:meeting with the seller's management is held C:seller is asked for supporting information D:there is a follow up to a conversation

Questions 25 to 29 are based on the following passage.
Prices determine how resources are to be used. They are also the means by which products and services that are in limited supply are rationed among buyers. The price system of the United States is a very complex network composed of the prices of all the products bought and sold in the economy as well as those of a myriad of services, including labor, professional, transportation, and public-utility services. The interrelationships of all these prices make up the "system" of prices. The price of any particular product or service is linked to a broad, complicated system of prices in which everything seems to depend more or less upon everything else.
If one were to ask a group of randomly selected individuals to define "price", many would reply that price is an amount of money paid by the buyer to the seller of a product or service or, in other words, that price is the money value of a product or service as agreed upon in a market transaction. The definition is, of course, valid as far as it goes. For a complete understanding of a price in any particular transaction , much more than the amount of money involved must be known. 80th the buyer and the seller should be familiar with not only the money amount, but with the amount and quality of the product or service to be exchanged , the time and place at which the exchange will take place and payment will be made, the form of money to be used, the credit terms and discounts that apply to the transaction, guarantees on the product or service, delivery terms, return privileges, and other factors. In other words, both buyer and seller should be fully aware of all the factors that comprise total "package" banged for the asked-for amount of money in order that they may evaluate a given price.

A:return privileges B:all the factors . C:buyer and seller D:money.

暂缺题干Why did Robby go back to the hot dog seller

A:She wanted to think the hot dog seller. B:The homeless man asked her for a hot dog. C:She wanted to buy a hot dog for the homeless man. D:The hot dog was so delicious that Robby wanted another.

Under the FCA term, if delivery Occurs at the seller's premises，( )is responsible for loading．

A:the consignee B:the buyer C:the seller D:the consigner

“Cost，Insurance and Freight”means that the seller delivers when the goods pass (1) in the port of shipment．The seller must pay the costs and (2) necessary to bring the goods to the named port of destination．But the risks of loss of or damage to the goods，as well as any additional costs due to events occurring after the time of delivery，are transferred from the seller to the buyer．However，in CIFthe (3) also has to procure insurance against the buyer’s risk of loss of or damage to the goods during the carriage．Consequently，the seller contracts for insurance and pays the (5) ．The CIF term requires the seller to (5) the goods for export．

A:buyer B:seller C:freight forwarder D:carrier

“客户；付款人”正确的翻译为( )。

A:seller; payee B:seller; payer C:client; payee D:client; payer

汉译英：“卖方；付款人”，正确的翻译为（）。

A:seller；payee B:seller；payer C:buyer；payee D:buyer；payer

When a consumer finds that something he or she bought is faulty or in some other way does not live up to what the producer says for it, the first step is to present the warranty, or any other records that might help, at the store of buying. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favour taking it as true that he or she has a just right.
Consumers should complain in person whenever possible, but if they cannot get to the place of buying, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show clearly what is wrong with what was bought in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work. "
The store manager may advise the consumer to write to the producer, if so, the consumer should do this, setting the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the expected result, the consumer can go a step further. He or she can threaten to take the seller to court or report the seller to a public organization responsible for protecting consumers rights.
According to the passage, the last way a consumer has to use is ______.

A:to write to the producer B:to quarrel with the manager C:to warn the seller that he or she will turn to the court or a consumers organization for help D:to collect several fighters to threaten the seller